The Hospitality industry is one of the fastest growing in the world, which employs millions of people round-the-clock. Due to the rapid growth of this sector, […]
We have identified an underlying issue in the hospitality industry; there are no online directories that sufficiently inform customers about the services of service providers such […]
Recently, I traveled to Lomé, Benin Republic to participate in a week-long health conference. I was quite excited about the trip (I’m always excited about travelling), […]
Complaints happen every day and in the customer service industry, we cannot avoid complaints. When a customer complains, it is usually for a good reason or […]